Terms and Conditions

Thank you for visiting our website. We trust that in ordering from Hidey Boo your experience will be enjoyable and trouble free.


Embroidery and Customisation

When selecting your chosen product or products, we will need your embroidery information on the checkout page using the notes field. Without this completed sufficiently, this will likely delay the order until we can confirm your requirements.


Product Ordering

At the time of ordering, please check that everything is correct, as we will embroider your product as per your instructions at the time of purchase.


Whilst every effort is made to ensure the pictures and colours depicted on the site match as closely as possible those of the actual product, due to technical limitations, some colours may vary slightly.



Unless faulty, we cannot accept returns of personalised items. It is very important you check your details before submitting your order.


Your Personal Information and Data Collection

We will collect and store information about you to allow us to firstly, process and fulfil any order requirements and secondly to provide you with information to keep you up to date on products, services or promotions we run from time to time. We use Mailchimp services which offers a one click 'unsubscribe' option should you no longer wish to hear from us.



We accept all major credit, debit card and Paypal payments and we guarantee that you will be able to shop with complete confidence.